03-30-2024 09:32 AM - last edited on 03-30-2024 02:25 PM by Dunkman
New subscriber. My texts from iphone to Android phones are not going through. Help!
03-30-2024 02:27 PM
Might also want to try reboot of the phone (if not done already). Or a network reset of phone. Note: this will erase any saved Wifi passwords.
03-30-2024 12:48 PM
Thanks. Yes that’s how I have it set up.
03-30-2024 12:44 PM
In Settings > Messages, are you set up like this? This is a screenshot from my iPhone 12 and i can send to iPhone and android.
03-30-2024 11:06 AM - edited 03-30-2024 11:07 AM
@Kampfgetup So for both items in Send and Receive (including Start New Conversations from) it has the correct phone number selected and not just email addresses? Not sure if it's an Apple problem whether Public Mobile customer service would be able to help. You can try PM support first, open a ticket with the chatbot icon bottom right of this page. If that doesn't work then send a private message to support using this link
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
An agent will reply at the envelope icon top right or tap your avatar for Messages if you don't see an envelope.
You could try toggling iMessage off, rebooting your phone and then toggling it back on again.
03-30-2024 11:01 AM
Thanks for the help. Tried that and no luck still.
03-30-2024 10:55 AM - edited 03-30-2024 10:56 AM
when you send the iMessage, long press down the iMessage and “send as SMS” instead to see if the android receives it
03-30-2024 10:13 AM
Both
03-30-2024 09:49 AM
SMS texts or iMessages?
03-30-2024 09:36 AM
@Kampfgetup Go into iMessage settings and see if your phone number is checked in Send and Receive, make sure SMS and MMS are enabled.