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Tethering

jddean
Good Citizen / Bon Citoyen

When I try and set my 2020 SE IPhone as a personal hotspot, I get a message telling me to contact Public. Can anyone help with this?

1 ACCEPTED SOLUTION

Accepted Solutions

@jddean  so, you rebooted it and all working?

no worry, as long as you got your issue resolved, we are happy  🙂

View solution in original post

11 REPLIES 11

softech
Mayor / Maire

.. interesting.. someone posted the same thing yesterday

 

personal hot spot - Community (publicmobile.ca)

 

 

@jddean  did you ever use hotspot with PM with success?

jddean
Good Citizen / Bon Citoyen

No, never did. 

fujiyama
Town Hero / Héro de la Ville

Check out this guide: link

Go down the list and see if any of them work for you.


@jddean wrote:

When I try and set my 2020 SE IPhone as a personal hotspot, I get a message telling me to contact Public. Can anyone help with this?


Public Mobile is not blocking hotspot. This is a device software issue. 

Anonymous
Not applicable

@jddean 

try to do this, if is not working is your device issue..

do one thing Make sure your phone is off before removing your SIM card,

and take your SIM card out and waiting for a 2 minute and put it back and turn on -This one is quick and simple.

 

what is mean for Rebooting the phone means to turn off your phone and turn it back on again.

 

or can you do try reseat the SIM card

1. power off your device

2. take out the SIM card,

3. wipe it clean SIM card,

4. put it back and power on,

5. toggling airplane mode off/on,  

 

and do again Rebooting your phone means to turn off your phone and turn it back on again.

 

How to reset network settings on an IPhone

Go to Settings > General > Reset > Reset Network Settings.

This also resets Wi-Fi networks and passwords,

or visit  Here link, 

 

and go Changing APN Settings On An IPhone

click Here link, 

 

How to reset network settings on an Android device
  1. Open the Settings app on your Android.
  2. Scroll to and tap either "General management" or "System," depending on what device you have.
  3. Tap either "Reset" or "Reset options."
  4. Tap the words "Reset network settings."

   or visit  Here link,

 

and go Changing APN Settings On Android device

click Here link,

 

Ensure you have the correct APN settings by visit Here link,

Select the brand and model of your phone, After doing so, you will be provided with the exact APNs required for your phone on our network.

jddean
Good Citizen / Bon Citoyen

Thanks all, this is getting strange. In my system services table the personal hotspot is listed at 12.2 GB

any idea what that is?

Anonymous
Not applicable

@jddean wrote:

Thanks all, this is getting strange. In my system services table the personal hotspot is listed at 12.2 GB

any idea what that is?


@jddean 

you see that for a limit or use it, if you have iphone do reset statistics..

jddean
Good Citizen / Bon Citoyen

Thanks everyone for your input.

you know the old saying, “did you try turning it off and on?”

well, I guess I should have saved everybody’s time and done that first.

cheers

@jddean  so, you rebooted it and all working?

no worry, as long as you got your issue resolved, we are happy  🙂