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Temporarily disabling an account

darkroast
Good Citizen / Bon Citoyen

Hello.

 

Is there a way for me to temporarily disable services (voice/data) on an account.  I don’t want to withdraw payment just stop service for a short period.

 

Thanks,

 

H.

5 REPLIES 5

@cellphoneuser1 

I know that.  The OP didn't say when they wanted to stop services.


@Quigley wrote:

@darkroast 

Login to your account and disable the auto pay feature.

Account will go into suspension until you want to start services again and make a payment.


That won't suspend the service until renwal day.

cellphoneuser1
Mayor / Maire

@darkroast wrote:

Hello.

 

Is there a way for me to temporarily disable services (voice/data) on an account.  I don’t want to withdraw payment just stop service for a short period.

 

Thanks,

 

H.


Turn your service back on after supsension before 90 days or account gets closed.

Quigley
Mayor / Maire

@darkroast 

Login to your account and disable the auto pay feature.

Account will go into suspension until you want to start services again and make a payment.

dust2dust
Mayor / Maire

You can use the lost/stolen function to self-suspend the account. It will halt all services though, not just voice/data. There's a rewards bug for the next renewal if you're on the old rewards system.