Temporarily disabling an account

[darkroast]

Hello.

Is there a way for me to temporarily disable services (voice/data) on an account.  I don’t want to withdraw payment just stop service for a short period.

Thanks,

H.

[Quigley]

@cellphoneuser1 

I know that.  The OP didn't say when they wanted to stop services.

[cellphoneuser1]

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@Quigley wrote:

@darkroast 

Login to your account and disable the auto pay feature.

Account will go into suspension until you want to start services again and make a payment.

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That won't suspend the service until renwal day.

[cellphoneuser1]

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@darkroast wrote:

Hello.

Is there a way for me to temporarily disable services (voice/data) on an account.  I don’t want to withdraw payment just stop service for a short period.

Thanks,

H.

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Turn your service back on after supsension before 90 days or account gets closed.

[Quigley]

@darkroast 

Login to your account and disable the auto pay feature.

Account will go into suspension until you want to start services again and make a payment.

[dust2dust · Accepted solution]

You can use the lost/stolen function to self-suspend the account. It will halt all services though, not just voice/data. There's a rewards bug for the next renewal if you're on the old rewards system.