Tech support

[KLHclear]

Text received:

Hey, it's Public Mobile. We're having trouble transferring your number. Someone from our team will contact you shortly using your original phone number or the alternate number provided. You can also get in touch via our virtual assistant at: https://publicmobile.ca.ada.support/chat

no one has called me. What do I do?

[JRod]

Yes! This is a number you can call to get porting support.  I’ve sent the number to your mailbox here on the community.

[KLHclear]

A direct phone number? 🙏🏼

[Yummy]

Go to chatbot type 'ticket' and try to create a ticket. If it does not work follow instructions to contact agent directly.

[JRod]

@KLHclear 

Unfortunately despite what the text says nobody from Public Mobile will contact you. But I’ll send you the number to the porting department and they will sort out your porting issue.

Click this link to go directly to the community mailbox. That is where I sent you the number:

https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage