TICKET FOR REFUND

[Jesse33]

my number was ported out but I was still charged for a sub renewal

[softech]

@Jesse33 you will have to engage CS agent by direct message and ask them to issue a refund. Private message CS Agent at: 

       https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
**Monitor your Community inbox (envelope icon on the top right) after ticket submitted, CS Agent will reply to you there