THEY HAVE CHARGED ME AGAIN AND AGAIN FOR SERVICE I DON'T HAVE AND HAVENT REFUNDED ME!!!

[novabatten]

I HAVE BEEN TRYING TO GET HELP SINCE JULY 24TH THIS SERVICE IS AWFUL AND A SCAM. DO NOT USE IT. i have not topped anything up!!! i was charged the ten dollar activation fee twice. i also was charged for talking which i did not get access to and then i did not get my data or texting and was charged

i was charged 8.96 on aug 3 for no reason??!!?!? i have no data or texting, why are they charging me again?!july 26th i was charged 30.24 for calling which i did not get and it was supposed to be only 27 dollars after tax as well as 8.96. i want my service canceled. as well as a full refund for those charges. i do not want any more charges and i have contacted my credit card company to dispute this. i want a full refund!

[Mana]

Thanks for providing the detail breakdown @NDesai, @mimmo and @ShawnC13. 

[NDesai]

@ShawnC13 @mimmo Yes, i assumed that charge was for an add-on. But yet OP assumes they were activation fees 

OP, as mentioned above, you were charged the correct amount for 30 days tax only plan and 8.96 for an add-on. 

Let us know if you have any further question or concerns regarding this. 

[ShawnC13]

@novabatten, and now with the explanatin from @NDesai, the $8.96 is probably 200 minutes of North American Long Distance plus the appropriate tax amount.

[mimmo]

THE 8.96 = 8+ .96 (.12 tax)  that is the price of a 200 minute usa long distance addon

[Mana]

How did you try contacting the mods?  Did you send them a private message @CS_Agent explaining your situation and proving your number?

Please don't type in caps, this is all very fixable. 

Thanks. 

[NDesai]

That $30.24 ($27+12% tax) is the correct amount you were charged for 30 days Talk only plan. The plan prices you see on the plan page doesn't include tax. 

[ShawnC13]

@novabatten, these are very strange amounts.  Remove your credit card from autopay section.  If you have already done that I would suspect that your credt card has been comprimised and you should contact the CC company to look into it.

[NDesai]

There are no additional charges other than your plan and add-ons you add. Post a screenshot of your payment history from your self-serve account so we can make sense of it. Be sure to hide your personal info.