THE ACCOUNT HAS LOCKED

[DONG09]

HOW TO UNLOCK THE ACOUNT,BECAUSE INPUT THE PASSWORD MANY TIMES COURSE TO LOCK.....AND FORGET THE PASSWORD CAN NOT RESET AND SHOW THE MESSAGE "SORRY,ACCOUNT LOCKED OUT"

NEED HELP!!!! THANK YOU

[Lar]

I'm also going to suggest you check to make sure you haven't mixed up the account password with the forum password.  Been there, done that.

[computergeek541]

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@DONG09 wrote:

HOW TO UNLOCK THE ACOUNT,BECAUSE INPUT THE PASSWORD MANY TIMES COURSE TO LOCK.....AND FORGET THE PASSWORD CAN NOT RESET AND SHOW THE MESSAGE "SORRY,ACCOUNT LOCKED OUT"

NEED HELP!!!! THANK YOU

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If you are certain that your password is correct, it could be as simple as waiting the one hour lock-out period before making another attempt.  I've done it a bunch of times myself when I didn't realize that my index fingers weren't correctly resting on top of the F and J keys of the keyboard properly until after I locked myself out.

[Alex888 · Accepted solution]

@DONG09 You will need to contact the moderators, you can send them a private message here: https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Wait times are a few hours to 2 days.