09-25-2024 04:09 PM
I can't log into my app. I tried to port my old number and it didnt go through and now I cant even log into my account. It says my "payment" was processed for my first month. How do I get this solved?
09-25-2024 04:28 PM
I tried to reinstall the app. No luck either. Reset my password. No luck either.
09-25-2024 04:11 PM
if you cannot login, you will have to ask PM to get the account number for you. You won't be able to open proper Chatbot ticket, so just message them
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
hi @Tiffleblanc
did you try using the app? Try uninstall and reinstall the PM app and login again
if you still unable to login , PM support agent can help, message them
