Switching plans

[Nick0425]

How come it wont let me switch from the $45 40 gig can plan to the  $50 cdn/us plan ? Its not showing up when I try to switch plans .

[dust2dust]

Maybe you already scheduled it. It won't show up as available if you've already scheduled it.

[Chalupa_Batman]

Hey @Nick0425 

As @hTideGnow said, the website has cache issues. Please go to your browser settings under privacy and clear out the cache. Then close browser and re open. Then try again.

EDIT: don't forget, select the new plan to start on the renewal date and not right away so you don't lose what you've already paid for.

[hTideGnow]

HI @Nick0425 

Maybe cache problem.  Login in Incognito/Private/Secret mode with your browser and check.  Make sure you select all plans from the tab

[computergeek541]

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@Nick0425 wrote:

How come it wont let me switch from the $45 40 gig can plan to the  $50 cdn/us plan ? Its not showing up when I try to switch plans .

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The $50/30-day plan is still avaialble.  Did you select the "all" option in the plan change area?