Switching from $40 4.5gb 3G plan to $25 1gb 3G

[kyip87]

Just wondering if I'd lose my old style loyalty rewards if I switched plans? Thanks

[HALIMACS]

You're welcome, @DocWilliams 

Realistically, it's dependent on a few factors.

If you're on a $60+ plan, it may somewhat equal to the old rewards program if one is only planning on sticking around a year or so and also likes to purchase a lot of add-ons, as there are discounts for being on Pubic Points.

But if one is a longer-standing customer and is going to stay around awhile (based on your Community start date - you're likely already receiving $4 off per 30-day cycle in Loyalty rewards) that's hard to beat.

[DocWilliams]

@HALIMACS Thanks for the advice about not switching to the public points program. 

[HALIMACS · Accepted solution]

You will keep them, @kyip87 

When switching plans, sometimes the only thing you lose is promotional data which was applied to a particular plan.

Just make sure you don't switch to the new public points program, because if you do you will lose your Loyalty Rewards which are attached to the old rewards program.