09-22-2023 05:26 PM
I switched my SIM card and got a new one . I added the new SIM card number to my account , however it isn’t working .
09-22-2023 05:44 PM
hi @Adijah16 did you login to My Account and made the change at Profile page? Try login again now using Incognito/private/secret mode in your browser and check Profile page , check if sim card showing the new number. If it is, reboot your phone once more
09-22-2023 05:29 PM
@Adijah16 Did you do it on lap top / computer not mobile device ? And have you rebooted the phone