08-25-2017 08:33 AM - edited 01-04-2022 02:34 PM
I'm going to be out of the country for 4 months. Obviously, I don't want a phone plan in canada during this time. Unfortunately, if I cancel my payment now it seems that my account gets deleted and my simcard becomes useless. Is there any way to suspend my account for the time that I'm away and then resume when I get back?
Thanks
08-25-2017 09:40 AM
The only thing you could do is remove your credit card from autopay so it won't charge you for the next renewal.
08-25-2017 08:45 AM
@noahf account does not deactivate until 90 days after failed payment
So you might be fine, when is your next payment due?
Take the payment due date + 88 days
Then renew on 89th day
(Even if out of country for a week or 2 longer when you come back account wlll be active)