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[Ehamblett61]

I accidentally locked my sim card. Now it is asking for the PUK #

How do i get that number to unlock the sim card.

[BKNS27]

@Ehamblett61 

Did you try any of the recommendations on your other post?

https://productioncommunity.publicmobile.ca/t5/Get-Support/Support/td-p/960514 

Can’t blame PM for something you locked.

[Ehamblett61]

Name: Exxxx xxxxxx

Tel: xxxxxxxxx

Add: xxxxxxxxx

I accidentally locked my sim card. Having problems getting the PUK # to unlock it. I've be directed to do several password change. I am now too frustrated without my phone service.

Please help.

Edit by Dunkman: removed personal information 

[BKNS27]

@Ehamblett61 

If you have an iPhone, go to Setting>SIM PIN>disable SIM PIN.

Otherwise contact a CS_Agent by submitting a ticket on SIMon Chatbot on the bottom of the page or private message them on the envelope icon above.

 

[HALIMACS · Accepted solution]

@Ehamblett61 

Click on "Chatbot (SIMon)" below under the "Get Help" section, tap "Chat with SIMon", then type 'need PUK', follow precise instructions toward submitting a ticket to the customer support agents.