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Subscrption Cancellation

Zee2000
Great Neighbour / Super Voisin

I would like to cancel my subscription but cannot get into my account without it sending a code to my phone number and my phone number isn't activated. How can I get through?

2 REPLIES 2

hTideGnow
Mayor / Maire

hi @Zee2000 support agent can help to remove the card from the system 

you can submit by direct message:  

      https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437 

 

Support will reply via Community inbox here within 2 to 4 hours:

 

https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage

Handy1
Mayor / Maire

@Zee2000   Nothing you really have to do if the account is suspended and you don’t pay again it will close in 90 days , but Best  to ask support to remove the credit card info on file right away 

send  a  private message   To CS_Agent

⬇️⬇️⬇️⬇️⬇️Link below ⬇️⬇️⬇️⬇️⬇️

                          https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

 

After submitting ticket keep an eye on your community inbox for their reply , or you can use this link to the community in box

 

https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage

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