Subscription

[Manitobaryan]

I did cancel my subscription correctly right? It should be done for August 27. I keep getting msgs saying I have insufficient funds and need to update banking information 

[hairbag1]

@Manitobaryan 

without payment on renewal date, your account will suspend. Then you have 90 days grace that you can pay to get service again. After the 90 days without payment, your account is deactivated for good.

[Chalupa_Batman]

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@Manitobaryan wrote:

I did cancel my subscription correctly right? It should be done for August 27. I keep getting msgs saying I have insufficient funds and need to update banking information 

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That's a good sign. It means there is no money to pay your future invoice. 

Sign in, go to this link and make sure the toggle is to the left not right.

https://myaccount.publicmobile.ca/en/account/my-payment/manage-subscription