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Alesi
Good Citizen / Bon Citoyen

No payment methods are accepted to buy SIM/activate svc. Bnk says all g2g

11 REPLIES 11

Alesi
Good Citizen / Bon Citoyen

I was trying to activate my svc with their servers - I have no svc yet.

@Alesi  And you have location turned on on the phone, since that seems to be a solution for some people? 

Alesi
Good Citizen / Bon Citoyen

Yes it match. I use it for many other things where authentic is required

Alesi
Good Citizen / Bon Citoyen

Tech sp is unable to resolve it. Ridiculous

@Alesi   Do the postal codes on the credit/debit cards match the address given for the activation?  Also using the app make sure to have location services turned on.

I don't know.  I am just a customer.  I just know people are ok after using a new account and another credit card

 

Alesi
Good Citizen / Bon Citoyen

I am at day 3 trying to get svc. What kind of issues it is: get slow on account creation? It sound non-sense to me.

people has success when they use another email to create another account

but do it slower.  Wait 24 hours first.  Then uninstall the PM app and reinstall and then setup the new account with another email.

 

Alesi
Good Citizen / Bon Citoyen

Card validation failed, whatever I tried - same thing

Alesi
Good Citizen / Bon Citoyen

app or web - same result, denies all/any cards

slusagm
Mayor / Maire

to buy sim card , it is quicker to buy it from Telus or Koodo stores

for activation, were you using the app? Download Public Mobile app and setup another account using another email address, try to use a different credit card as well

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