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Subscription renewal

MKish
Great Neighbour / Super Voisin

My subscription is up for renewal soon, can I have the same plan I currently have?

3 REPLIES 3

BKNS27
Mayor / Maire

@MKish 

When you activated a new subscription and SIM/eSIM. You are on AutoPay (Subscribe). Your renewal will automatically withdraw the payment and will continue to payment for the same subscription plan. You can change your subscription anytime you want to upgrade your current plan so you are in control of your plan…you don’t need to do anything unless your CC has expired then you need to update your CC before the 30 day renewal date.

Note that once you upgrade your plan. It is impossible to download grade to your old plan or a lower priced plan.

Up2NoGood
Good Citizen / Bon Citoyen

Yes, your plan should remain the same unless you initiate any changes.

hairbag1
Mayor / Maire

@MKish 

 you'll continue with your current plan until you change it your self.