Subscription plans

[BethAnne]

I want to change my subscription plan to the $29 US Mexico Canada plan but it is only offered to new subscribers.  Do I have to cancel my service and become a new subscriber to get this plan?

[BKNS27]

@BethAnne 

You can switch to the $29 Canada/USA/Mexico plan if it is in your account. Plan offers are different for all members. 
You might be in luck. Login to your account then in the Subscription tab>Manage Subscription>Change Subscription. There it will list all the plans you are eligible to switch to.

It is listed in my account.

[Handy1]

@BethAnne  Yes that the business model to entice you to only upgrade to higher priced plans . And we can only change to the plans that are offered to us in our account to change to despite what we see on the website unfortunately 

[BethAnne]

That's kinda difficult to do.  I guess Public mobile wants to keep me in the higher priced plan

[Handy1]

@BethAnne  Yes unfortunately if you really want that plan you will need to create new account with new SIM card and new email . That or port current number out and port back in on newly desired plan