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Subscription plans

Rajesh1121
Great Neighbour / Super Voisin

hi I am currently with Bell and I used to have a Public Mobile account before in which my subscription was $40 for a 70 GB data and thousand international minutes and unlimited calling across USA Canada and Mexico and now that I am with Bell I was checking the subscription plans for Public Mobile and I can see $40 for 100 GB plan before I sign in and after I sign in I could not see the same subscription and account is asking me to choose my old subscription which is $40 for 70 gb.

how do I change this and choose the subscription that I seen before I logged in?

thank you.

1 REPLY 1

hTideGnow
Mayor / Maire

hi @Rajesh1121 

this is weird, you shouldn't be able to login PM My Account if you already ported out to Bell.  You sure the port was succesful? when did you port ?

if you are certain you already ported out and PM was not charging you for over a month, then you can use another email address to setup a new account and get the new activation only plan

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