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Subscription not activated

Roblox-girl
Great Neighbour / Super Voisin

I have paid for my subscription but when going through the app I’m getting error subscription not activated contact support 

4 REPLIES 4

Roblox-girl
Great Neighbour / Super Voisin

Esim

Handy1
Mayor / Maire

@Roblox-girl  Here’s the link for support 

send  direct  private message to support .

send  a  private message   To CS_Agent

⬇️⬇️⬇️⬇️⬇️ Link below ⬇️⬇️⬇️⬇️⬇️

                          https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

hTideGnow
Mayor / Maire

hi @Roblox-girl 

physical sim or esim?  you need support agent to help to complete the activate.  Please message them:

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

slusagm
Mayor / Maire

one more step and the subscription will be completed, but with this error, PM has to get involved.  

  You won't be able to open proper Chatbot ticket, so just message them

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

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