03-25-2024 05:47 PM
My subscription renewed yesterday it was supposed to change to $34 50gb plan but it still says I have 30gb plan.
03-25-2024 09:06 PM
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What got charged?
03-25-2024 05:52 PM
@Lae - Please contact CS_Agent to get this resolved with:
⬇️ Click the link for an Agent * ⬇️
https://urlshortner.tiia.ai/xYpc_I
If the link above doesn’t work, please go here to create a ticket to CS_Agent: https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
* - CS_Agent will typically get back to you within 48 hours. They work 7 days a week from 9 AM to 10 PM EST. You will be required to login to your Public Mobile Community Account to contact CS_Agent. Once you are finished making the ticket with CS_Agent, please ensure that you monitor for an agent because they may notify you asking for some information via Private Message, in your mailbox by clicking this link here: Messages