07-11-2024 07:00 PM
07-12-2024 10:13 AM - edited 07-12-2024 10:13 AM
Not much to worry about because your add ons do expire after 30 days. I think some of the long term accounts may have add on bonuses that do roll over but that was a long time ago.
07-11-2024 07:11 PM
07-11-2024 07:03 PM
hi @tidnishgirl
you won't lose your paid add-on and those you got from Christmas before
but if you still have the Loyalty bonus you got back in March, if you downgrade your plan, then that one would be gone
07-11-2024 07:03 PM - edited 07-11-2024 07:04 PM
You will lose the bonus data (150 days) for switching to the Points Rewards if you downgrade your plan but you won’t loss if you upgrade your plan or the More is Merrier bonus data and long distance calling.
What add-on are you referring to?
07-11-2024 07:02 PM
Regular add-ons do not get taken away because of a plan change. Some add-ons, however, serve no purpoae in combination with some plans. The bonus 150-day data add-on gets taken away if switching to a lower priced plan.