03-15-2025 03:39 PM
I've subscribed to (and my credit card has been charged for) the Can/US/Mexico plan, but my PM app states that my services are suspended until payment is received. I don't want to pay twice!
03-15-2025 05:57 PM
hi @Jeremy89 so you have no service at all? just message support again
03-15-2025 05:46 PM
I've been trying to do that for the last 2 days. I've yet to be contacted by an agent and it's seemingly impossible to chat with a non-bot.
03-15-2025 03:44 PM
@Jeremy89
Several other people have had the same problem. There's nothing you can do on your end except contact a customer agent. Good luck
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
03-15-2025 03:43 PM
Refresh the app and see what they message says. Is your phone working? Did you verify that your credit card was indeed charged?
