Subscription Cancellation

[Me_only]

Hi,

I tried to port my number but unfortunately my number cannot be ported and I am unable to move from this point. Therefore I am unable to cancel the subscription. The payment was already made and therefore I will need a refund. Please let me know how this can be resolved.

Thank you

[Handy1]

@Me_only  

send  a  private message   To CS_Agent

⬇️⬇️⬇️⬇️⬇️ Link below ⬇️⬇️⬇️⬇️⬇️

                          https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
   

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https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage

[softech]

@Me_only 

check if CS _agent can help with the port first, if not, they will issue refund as the account was not fully setup yet

Private message CS Agent at: 
       https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
**Monitor your Community inbox (envelope icon on the top right) after ticket submitted, CS Agent will reply to you there