cancel
Showing results for 
Search instead for 
Did you mean: 

Subscribing

Alyb1
Great Neighbour / Super Voisin

Is there any way to activate a sim card without having the app? Can a customer service agent do it for me?

2 REPLIES 2

hTideGnow
Mayor / Maire

HI @Alyb1 Yes, you can

you can start the subscription using the web.  After the payment step, it will ask you to download the app to complete.  But at this stage, you will message support and they can help with the rest of the steps for you.  To message them when you are ready, use this link

https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage

slusagm
Mayor / Maire

@Alyb1 

you need a friend to help you .  have your friend to download the app and subscribe for you.  Once all done, he or she can delete the app and you can access you account via the web

Need Help? Let's chat.