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Stuck on the last stage of activation of subscription (transfer number). Help!

Jcjc4jc
Great Neighbour / Super Voisin

Hi, I'm stuck on the last stage of activation. It tells me to contact support, after logging in. But then it goes blank and nothing happens. Can anyone help?

4 REPLIES 4

2gr82btrue
Great Neighbour / Super Voisin

Please close topic. Thanks!

2gr82btrue
Great Neighbour / Super Voisin

Please close this topic

2gr82btrue
Great Neighbour / Super Voisin

This was very helpful. This solved my problem. Thanks!

TheBlackCat
Good Citizen / Bon Citoyen

I had a similar issue yesterday. I was porting over and it said it couldn't complete the change over and to contact support support. However in the end it worked... it was telling error setting up the eSIM and I just kept retrying until it pushed through. Failing that, contact support.

You can reach support via private message through https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Or via ticket through https://widget.telus.tiia.ai/publicmobile/publicmobile.html (f

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