Stop prepaid payments

[Gio72]

I have recently switched to a different cell phone carrier.  How do I stop my preauthorized payments?

[esjliv]

@Gio72 - if you didn't port your number to another provider, and went to another provider and got a new number, then log into My Account to disable Autopay. OR, 611 or # 1-855-478-2542 or # 1-855-4PUBLIC from another device to remove it, you need your 4 digit pin to do so.

[BKNS27]

@Gio72 

If you ported out your number to another carrier then your account will be cancelled including AutoPay. But if you picked a new number, you will need to login to your account and disable Subscription and remove your CC information.

[Yummy]

If you ported your number to another provider then your PM account has been closed/deleted.

If you did NOT port your number out then log in and disable autopay: Click on Payments then on Manage Subscription. Toggle switch.

[computergeek541]

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@Gio72 wrote:

I have recently switched to a different cell phone carrier.  How do I stop my preauthorized payments?

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If you successfully ported out your number to another carrier, the Public Mobile account has been closed and there should be no further charges.