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Still paying

richelle22
Great Neighbour / Super Voisin

I ported my number months ago and just realized I'm still being charged from public mobile

3 REPLIES 3

CSA_PM
Customer Support Agent

We appreciate your escalation. An agent is already assisting the customer and will ensure they receive the support they need.

Socrates8567
Town Hero / Héro de la Ville

@richelle22 wrote:

I ported my number months ago and just realized I'm still being charged from public mobile


Since you can't log in, please use this direct link to reach a csa.

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

 

softech
Oracle
Oracle

@richelle22 

I have escalated your ticket on your behalf.  PM support will reach out to your via Community inbox.  Please monitor here for their reply:
https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage

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