Still not active

[samibaby]

Hi just transfer from Chatr but as of now seem activation not complete yet .Still cannot call me .

[samibaby]

Ok pls send us . Thanks

[samibaby]

received a text from PM and said they  having trouble transfering the number . Looks incorrect ESN-Meid  someone from our team will contact but as of not no one contact me .

[Chalupa_Batman]

If you stick your Chatr SIM card back in your phone and you still have service, it means the port didn't go through. Chatr will send you a confirmation to confirm the port. You MUST say Yes. Then wait till you no longer see Chatr on your phone as a service provider. Try making a call with your Chatr SIM card still in. If you can't make a call, it means the port is successful.  But call the number that @Handy1 will send you.

[samibaby]

Yes , and i rebooted too.

[Handy1]

@samibaby  There’s number for live support that can give you status update on the port or re trigger it if needed . Will send you it private message 

[JRod]

@samibaby 

Sorry you are experiencing issues. Did you reply yes to a text on your chatr account authorizing the port to happen? If you did that and it’s still not working please try rebooting your phone.