Stalled number transfer

[JonahWipf]

I can make calls with the transferred number and use data but I cant send or receive messages or receive phone calls and my public mobile number doesn't work for anything 

Number transfer from bell mobility 

Thanks for all help 

[Frank52]

@Ritz16 I can provide you the number if needed as well. Please review your community inbox shortly

https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage 

[JonahWipf]

Thanks a lot ill see 

[Ritz16]

Having the exact same issue.  Apparently there's a secret number to call PM to get assistance with failed porting. 

[hTideGnow]

hi @JonahWipf 

sound like the port was not completed

PM porting support team can help.  I have sent you the porting support team number.  Please check your Community inbox (https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage), check for the number and call.

And in case the poring team cannot help and ask you to submit ticket (or you rather submit ticket anyway),  you can submit  ticket by direct message:  
          https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437 

Remember CS_agent will reply to your Community inbox within 2 to 4 hours, please check your inbox here:
           https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage