12-07-2022 05:14 PM
If I don't receive message of seasonal spirit, how can I get the bonus offer of 2G data and 500 mins of LD?
Solved! Go to Solution.
12-07-2022 05:30 PM
In case you do not receive SMS or after replying YES2 systems tells you you entered incorrect response - contact agent and they will add bonus manually.
But still - wait for SMS or Dec 15.
12-07-2022 05:23 PM
You should get the text before December 15, just respond to the text with YES2. If you haven't received the text after December 15 then contact @CS_Agent
12-07-2022 05:20 PM
@yiuwah At least this will show up before Santa does….
12-07-2022 05:20 PM
@yiuwah Text Yes2 to 4911. If you are not yet eligible you will receive the message below. No harm done. If you are eligible you will receive a different message saying that it has been added to your account. My messages came days apart on my separate accounts.
12-07-2022 05:19 PM
@yiuwah the spirit will come soon. There are still 9 more days before Dec 15th. Good or naughty, this PM Santa will come to you with the gift. 🙂
12-07-2022 05:16 PM
@yiuwah Be patient until the 15th of this month and then you will be able to contact customer support via chatbot if you don't receive the text by then.
12-07-2022 05:15 PM
@yiuwah wrote:If I don't receive message of seasonal spirit, how can I get the bonus offer of 2G data and 500 mins of LD?
Not everyone has received the text message yet. Please wait until December 15. The message can come any time before the end of that day.