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Speed and Connection

Guimer46
Great Neighbour / Super Voisin

Connection is super slow. Is something wrong with the network?

3 REPLIES 3

Timer
Mayor / Maire

@Guimer46 

reset your network
and check APN Settings

and rebooting device.

BKNS27
Mayor / Maire

@Guimer46 

Telus could be working around your area and could be a temporary issue.

Check the outage map:

https://istheservicedowncanada.com/status/telus/map 

softech
Oracle
Oracle

@Guimer46  

 

Where are you located?  City and province?

 

Try to reboot your phone once

Try changing your Preferred network type to 3G Only and see if it works

Try to test the speed again in another places, maybe just a network/antenna issue at where you are at

 

If you have another phone, try to put your PM sim card in another phone and test it out again

 

 

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