04-05-2017 04:06 PM - edited 01-05-2022 01:55 AM
I have a question was looking around my phone and saw Bandwidth 75.00mbps. My question is this the fastest my phone will be able to download? I don't get speeds anywhere near that it is more like around 12-15 mbps when I do a speed test. Just wondering if anyone has an answer to this? I know @sheytoon knows all about network maybe he will have an answer to this as well.
* I am happy to help, but I am not a Customer Support Agent please do not include any personal info in a message to me. Click HERE to create a trouble ticket through SIMon the Chatbot *
04-06-2017 09:17 AM
Email has been sent to the Developer, now to wait for the reply.
* I am happy to help, but I am not a Customer Support Agent please do not include any personal info in a message to me. Click HERE to create a trouble ticket through SIMon the Chatbot *
04-06-2017 08:14 AM
04-05-2017 11:42 PM
@sheytoon, Like I said it is just an app so who knows what information it is really providing. But I do appreciate the info you have been providing I understand some of it.
@NDesai, it is a dual sim and my sim is in the main slot #1.
@srlawren, I will check in more locations and will ask a few questions to a friend here that is into networks and how they work. He has done some research I am sure.
* I am happy to help, but I am not a Customer Support Agent please do not include any personal info in a message to me. Click HERE to create a trouble ticket through SIMon the Chatbot *
04-05-2017 11:00 PM
04-05-2017 10:54 PM - edited 04-06-2017 08:46 AM
04-05-2017 08:01 PM
@sheytoon, Victoria BC. I will test it when I am away from work as well. Military Base so could have strange things going on
* I am happy to help, but I am not a Customer Support Agent please do not include any personal info in a message to me. Click HERE to create a trouble ticket through SIMon the Chatbot *
04-05-2017 07:50 PM
04-05-2017 07:50 PM
This is a dual-sim phone. OP getting ~15mbps may be because sim is in the 3G slot?
______________________________________________________________________
I am not a mod. Do not send me private message with your personal info.
If you need to contact PM Customer Support Agent, send a Private Message.
04-05-2017 07:46 PM
@sheytoon could it be that where @ShawnC13 was at the time of that screen shot, CA wasn't active and he was only connected to a single channel?
04-05-2017 07:45 PM - edited 04-05-2017 07:46 PM
04-05-2017 07:44 PM
I think that bandwidth indicates the maximum speed your phone will get when its on the high LTE bands. For example, new samsung or iphone will have LTE+ that can get over 150 or more speed but this phone only limits to 75mbps.
______________________________________________________________________
I am not a mod. Do not send me private message with your personal info.
If you need to contact PM Customer Support Agent, send a Private Message.
04-05-2017 07:41 PM
@sheytoon, it is an app on my Microsoft Lumia 950XL. @srlawren, was on the money there.
So that is the entire screen shot the stuff on teh right is just a bit of the next screen which is memory stuff. Not sure if this is just stuff the app has made up or not.
* I am happy to help, but I am not a Customer Support Agent please do not include any personal info in a message to me. Click HERE to create a trouble ticket through SIMon the Chatbot *
04-05-2017 06:09 PM
@sheytoon that's a Windows phone of some kind for sure, not sure which model. They must have a built-in speed test in the diagnostics, based on that screen shot.
04-05-2017 06:02 PM - edited 04-05-2017 06:11 PM
Can you share the entire screenshot? Which menu is it from? What is your phone model? Is this on LTE? Do you know which band? Normally the phone will not report a speed like that. Speed limits for phones are referred by Category Number. The very first LTE phones were Cat-3, capable of 100 Mbps downlink. Your phone should be able to do much faster speeds.
Bandwidth should refer to channel size (MHz), not speed (Mbps).
BTW, it looks like your IMSI is showing 😛
04-05-2017 05:34 PM
Could it be related to your reception that you're getting 10-20 mbps? Looks like you got 1 bar going in the screenshot 😮
04-05-2017 05:13 PM
04-05-2017 05:08 PM
That would be insane fast. I don't even get speeds like that with my home internet connection out here in the boonies.
04-05-2017 04:35 PM
@SD08, thanks yes I read that but was wondering once I saw that in my phone it is a phone setting or a network setting.
* I am happy to help, but I am not a Customer Support Agent please do not include any personal info in a message to me. Click HERE to create a trouble ticket through SIMon the Chatbot *
04-05-2017 04:33 PM
04-05-2017 04:28 PM
There was a recent discussion about that in this thread, where members say they are not able to achieve anything beyond 70mbps. Perhaps it will help answer your question.
http://productioncommunity.publicmobile.ca/t5/Discussions/Update-on-Public-Mobile-throttling/m-p/145...