Spam e-mail & in mailbox

[harryh]

Has anyone else received an e-mail seemingly from Public Mobile which appears to be spam ("Fast way to earn money! Use your chance to the world of Bitcoin opportunities! Make over than $5,000...

The above e-mail was received from "Public Mobile Community notifications" last night & also appears in my Community mailbox.

Am concerned that this may be a security issue. Have submitted ticket to a moderator but was unable to send the full e-mail message (too long maybe ?).

[harryh]

Many thx everyone. Much appreciated.

[Triguy · Accepted solution]

The moderators are aware of it.

Hey Community,

We’ve heard that some of you have received spam in your Private Message folder on the Community. The team has put great effort into filtering out spam messages, but in the case you do receive one, here’s what to do:

1. DO NOT click on any links within the message

2. Report the message

3. Delete the message

Note that you do not need to submit a ticket. Our Moderator team will be taking immediate action and banning users sending the spam messages upon reporting.

Your safety and security is top priority for us. We are investigating additional ways to help limit these instances. Please help us by staying vigilant and reporting any suspicious activity on the Community. 

- The Public Mobile Team

[Luddite]

@harryh  If you look to the lower left after opening a message, you will find the link to report any inappropriate message; as suggested by @JK8 

[Anonymous]

 @harryh : The actual email was just a notification to your community email address telling you that you have received a private message. Doing anything with that will do nothing. Click on the little envelope in the upper right area next to your soccer ball avatar and click on the subject line of the private message there and then click on Report in the lower left and click on Delete on the lower right.

[JK8]

@harryh 

You can open the email and choose the Report link, then delete the email. Spam happens all the time here.