How can I get a new QR code to transfer my account to my new phone . When I chatted with the AI agent, it told me to purchase an eSIM and said that I would receive the QR code by email.I purchased the eSIM twice. The first time, it was installed on my current/old phone. The second time, it wanted to install on my old phone I cancelled it. I hope it cancelled .I asked the AI agent where I could find the QR code, and it told me that it should be in my spam folder. However, I never received an email with the QR code. At this point, I’m very frustrated. It feels like the AI agent is giving incorrect information and causing customers to purchase the eSIM more than once. I would like to know how I can get the correct QR code to transfer my account to my new phone.
