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Sorry, your login attempt failed. Please try again.

umpjmh
Good Citizen / Bon Citoyen

Hi, I bought a 90 day deal and a SIM card yesturday., but I unlocked my phone only toda. The service works, but I cannot log into my account.

 

Message says: Sorry, your login attempt failed. Please try again. 

 

How can I solve this?

 

 

Thanks!

3 REPLIES 3

@themothership send a private message to the mods as well, they will look after you

themothership
Great Neighbour / Super Voisin

Hi my account keeps saying the same thing every time i try to log in

CS_Agent
Customer Support Agent

Hi there,

 

Thank you for reaching out to us.

 

I'm sorry to read that you're unable to log into your self-serve account.

 

Can you please send me a private message providing me with your account number and phone number so that I can access your account?

 

Awaiting your response and I'll be more that happy to help you with this issue!

 

Kaba.

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