Sorry talk is not included in you’re current plan

[chmkashmir]

Hi all

on April 12 my plan switched to the new 25$ deal which has unlimited talk text and the 1 gb data

it was working fine however today when I try to call I get that message and can’t call out

so frustrating

my daughters plan was also changed to that deal and no problems

when I go to my account and check my plan it looks good says unlimited talk and text

so what do I need to have my account reset? Why would it do this all of a sudden?

should I contact moderator and how would I do that?😁thanks for any help

[chmkashmir]

Thanks everyone it’s working now!

as soon as someone called me it seemed to fix it

[Bailey12]

Have you tried calling different numbers or just one number? It might be an issue with just the one number. Hope you get it working. 

[shskr]

In your contacts make sure you add a "1" before area code to all your contacts. This may help, it helped with my contacts.

[chmkashmir]

Thanks for responding

so this is what happened

i couldn’t make any call just got that message then I had my mom call me and it worked then I tried to call her and it went thru

so hopefully it’s ok now I will try a bunch more numbers

[emad]

You'll need to reach out for assistance from moderator_team.  Click here to message them

[mimmo · Accepted solution]

Is it one number or all Numbers? Can you receive calls?

That error message can be caused by dialing a number incorrectly.