Someone is using my cell phone number and sending texts in my name

[Lilyjeanne]

My husband is constantly getting texts from my cell phone number but it's not me.   How do I get help ???

[hTideGnow]

hi @Lilyjeanne 

the text is under your "name' but not you.   PM does not send name but just number.  If you see a "name" same as you, it is his contact list

Ask your husband to check the contact his saved, search your name, there could be 2 different contacts saved under the same name, or the one contact he saved for your name has multiple phone numbers

[slusagm]

What those text about? Spammer content or really seem like someone owns the wrong number by mistake?

I suggest to ask PM and see if that can be tracked, but likely you need to change phone number and check if you have anything compromised 

Just open ticket with PM using the Orange Chatbot icon on the lower right. (For 2FA when login, you might need to use email to receive if you cannot receive the text on the phone.) Type the question Submit ticket and select Contact Us to get to ticket open screen       

Or message them using this link:

    https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

CS_Agent will reply to your community inbox, check here:

      https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage

[Lilyjeanne]

No, this has been going on for a while.   The texts come in under my name then my husband has to block me on his cell phone.   If he unblocks it, they come pouring in one after another.   

[slusagm]

2 reasons 

It is possible to send you got a new number and the person still had iMessage or WhatsApp linked to it and send those app messages. You can stop it by claiming the number using those app

Or it could be like caller ID spoofing.  yes, scammers can and often do send spoofed text messages, mirroring the ability to spoof caller ID on calls. This is known as SMS spoofing or smishing

[Handy1]

@Lilyjeanne  Did you just join public mobile and pick a new phone number ? I’m wondering if that’s the case and the number you picked was already assigned to another member I had this issue before and had to just pick a new number . Otherwise it could be someone spoofing your phone number