Sms service not working

[Nargesfazelia]

Hi , I have trouble for my sms service , I’m not gone get any sms.

[Neil11]

You will need to contact customer service agent to fix your issue.  Either via the following link:
https://widget.telus.tiia.ai/publicmobile/publicmobile.html

If you are having a difficult time, then you can private message CSA:

Send a private message to CSA through the following link :

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

[Rastin]

There no number to call. Everything is done through tickets. Use the orange text bubble on the bottom right and type in customer service agent.  Should let you open a ticket. It's like a email. Send them all your info and tell them what you problem is.

[Nargesfazelia]

Whats their phone number ? 

[Rastin]

Are you new to pm? Are calls and data working? Maybe try resetting network settings.