Sim

[Vicki90]

Hi there, I ordered a sim card over a month ago and still have not received it. Order # [deleted ... Luddite].

[JL9]

Yes this is way tooooo long, I was hopeful that since they changed in store options and took places like Canadian Cell Supplies away from being able to ship them that they would improve shipping times but it seems like they are only getting worse, I hope to hell my sim card doesn't get damaged or lose functionality.

[CountyDownIeUk]

No rush!
Thats funny.  
So the average person leaves things to the last minute. They have a week left on their plan, they have researched and want to change to PM, but then the road block occurs, no close by retailer. Then suddenly the urge to change gets dissolved or continues on with bitterness in advance. 

[hTideGnow]

Nice find @CountyDownIeUk 

but if you are in no rush, PM is now selling it for $5.

[CountyDownIeUk]

I realize this is too late. Amazon would be faster and Public Mobile is the seller. 

 

[softech · Accepted solution]

@Vicki90 this is too long, usually people will get it within 3 weeks.  Open ticket with PM support by direct message :

 https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

**Monitor your Community inbox (envelope icon on the top right) after the ticket is opened.  CS Agent will reply you there

[RossN]

@Vicki90 

Hi all you can do is to contact customer service agent to find out where it is , if you do not yet have an account here then use the 2nd method to contact them 

1. you can open a ticket through Simon here https://publicmobile.ca/chatbot.

2. alternatively you can private message them here

      https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

check your community envelope for a reply