Sim

[queenjanine00]

I just got a new phone and put my sims chip in and now it doesn't register

[Anonymous]

---

@queenjanine00 wrote:

And no sorry no indication 

---

Can you go into settings and see if the network settings are on auto or something else. Should be under Mobile network settings and Preferred network type or maybe Network operators.

I'm just about tapped for ideas here.

Maybe there's a reason why it was being sold in a second hand store.

Edit: @queenjanine00: Maybe a full everything factory reset. Doesn't matter because it's a blank new phone to you.

[queenjanine00]

And no sorry no indication 

[queenjanine00]

Yes it's the correct size

[queenjanine00]

Make = samsung7

Model=smga30w8

[Anonymous]

Thanks. Should be fine.

So again...from my prior post...does the phone give any indication of noticing the SIM card when you insert it and turn it on?

Is the SIM card the right size for the slot? There are generally three different sizes.

[queenjanine00]

Yes make is a Samsung s7 and model is smg930w8

[queenjanine00]

Sorry now how do I get it to work in new phone...lol

[Anonymous]

---

@queenjanine00 wrote:

Yes it works in old phone

---

And the other questions?

Can you post the exact make/model of the Bell phone?

[queenjanine00]

Now how do I get it to work o  new 

[queenjanine00]

Yes it works in old phone

[Anonymous]

---

@queenjanine00 wrote:

Nope no flags

---

Do you have another phone you can put the SIM into? Even your old phone? Just to make sure it's all still working.

Does it give any indication of even knowing there's a SIM inserted? Does it give any kind of message?

Is the SIM the right size for the slot in the phone and not flopping around so to speak?

[queenjanine00]

Yes and everything's all good

[queenjanine00]

Nope no flags

[Anonymous]

---

@queenjanine00 wrote:

I checked its compatable 

---

Did you check with both links I gave you?

[queenjanine00]

I checked its compatable 

[Anonymous]

Or even on Public Mobile's Check your phone

[queenjanine00]

Yes correct

[Anonymous]

---

@queenjanine00 wrote:

That's correct and it was bought from a second hand store .everything else is working like my Google and Facebook but when my kid tried calling me it didn't ring

---

I'm assuming you mean Google and Facebook by way of wifi?

So it's a used phone. There's a very real possibility that it has been what they call blacklisted. ie. stolen.

Check this page to see if your phone has been flagged.

Blacklist checker

[queenjanine00]

Correct

[queenjanine00]

Sorry brand new at this .yes everything else works just no network provider

[queenjanine00]

That's correct and it was bought from a second hand store .everything else is working like my Google and Facebook but when my kid tried calling me it didn't ring

[Anonymous]

---

@queenjanine00 wrote:

Just moving sims was working

---

You're typing stuff in the tags box and the text box.

I don't understand.

Did putting your SIM into the S7 work at all? Did it ask for a code when you put the SIM in?

[queenjanine00]

Just moving sims was working

[Anonymous]

---

@queenjanine00 wrote:

It's a s7 and yes my sims is from my old alcatel phone that I was using till I switched phones

---

So you had active service with Public Mobile with that phone and now you got a different phone and you put the SIM in and nothing works and no code is being asked? Right?

A Bell phone should certainly be compatible. Did you buy it used from somewhere?

[queenjanine00]

It's a s7 and yes my sims is from my old alcatel phone that I was using till I switched phones

[Anonymous]

---

@queenjanine00 wrote:

It was a bell phone so I phoned bell and they gave me a unlock number but I don't know what to do with it now

---

Did you go through all the sign up steps to activate the SIM?

The phone should ask you for a code if it was, in fact, locked.

[queenjanine00]

It was a bell phone so I phoned bell and they gave me a unlock number but I don't know what to do with it now

[Anonymous]

---

@queenjanine00 wrote:

I just got a new phone and put my sims chip in and now it doesn't register

---

What make/model is the new phone?

Did you have service before and you're just moving your SIM over to a new phone?

Or are you starting up new service?

[Lieux · Accepted solution]

Does your new phone is unlocked @queenjanine00 ? No company have locked it?