Sim

[Savi12]

New customer..I insert new sim card in phone..but it's saying no sim card..tried three different  phones..restarted...same issue. I can't activate my new service 

[softech]

@Savi12 

cam be a sim card provisioning issue since you tried different phones.  

Please open ticket with PM support:

1. Open ticket via Chatbot (need access to My Account): At https://widget.telus.tiia.ai/publicmobile/publicmobile.html
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2. If you have trouble with Chatbot or you don't have access to My Account: Private message CS Agent at: 
       https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
**Monitor your Community inbox (envelope icon on the top right) after ticket submitted, CS Agent will reply to you there