Sim card

[BarryM1]

Instaled old sim card from my old phone to my newer phone. Start it up and phone asked for sim pin. I put my 4 number pin that it wont accept. Now it wants s puc code. What is it and where do I get it. 

[softech · Accepted solution]

@BarryM1   where did you get the new phone from?  What exact PIN message it was asking for?  I could be asking for the carrier unlock pin

If the message is "SIM network unlock PIN" or "SIM ME lock code NP"  or  on an iPhone's About->Carrier Lock showing "SIM locked"

You have to ask the carrier where you got the phone from for the carrier unlock code. (PM would not be able to help with this) 

[Handy1]

@BarryM1  Get help from support 

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