Sim card

[123hulk]

Hi i ordered a sim card recently that had a 5G special but never got it , anybody else had this problem ?

[hairbag1]

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@Apple17 wrote:

I got my sim card at Walmart and I find that easier than ordering it online.

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The reason for ordering on-line was due to a recent promotion (it's now expired), whereby a new customer could get a bonus one-time add-on 5G's of data. Otherwise you're correct...easy to buy the sim at a retail outlet.

Welcome to Public Mobile.

[dabr]

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@123hulk wrote:

Thanks so if i dont top up  for 2 months and then top up my sim card will work and same number

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You can actually go at least 88 days (officially 90 days) before making a payment and still be able to keep your account active.  After 90 days of non-payment your account will be closed and your number lost, unless you've ported out to a different carrier before that period.

[Apple17]

I got my sim card at Walmart and I find that easier than ordering it online.

[computergeek541]

(threads merged)

[RossN]

yes should be no prob

[123hulk]

Thanks so if i dont top up  for 2 months and then top up my sim card will work and same number

[RossN]

you have 90 days before expiration

[123hulk]

Will my sim card expire if i dont top up next month

[mojorising]

How long has it been now? I think mine took about 5 business days.

If you received a confirmation number through email you can try contacting the moderator team to look into this order at the link below.

https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/22437