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Sim card

Abueckert
Great Neighbour / Super Voisin

I am trying to set up my new SIM card but cannot receive texts to my number for the 2 factor authentication 

4 REPLIES 4

samsunga31
Model Citizen / Citoyen Modèle

I shared a link to contact a csa. Please use it so they may help you.

Abueckert
Great Neighbour / Super Voisin

It doesn’t let me change the method to get an email. It’s only my number 

Abueckert
Great Neighbour / Super Voisin

It doesn’t give send an email as an option

samsunga31
Model Citizen / Citoyen Modèle

@Abueckert wrote:

I am trying to set up my new SIM card but cannot receive texts to my number for the 2 factor authentication 


Hello.

Click on didn't get the code and see if the option is there to send to email. If it's not, reach out to a csa to get help.

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

 

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