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Silence Encrypted MMS - Cannot receive encrypted MMS

mobrien
Great Neighbour / Super Voisin

Recently (since about late July/mid-August), I have been unable to receive encrypted MMS on public mobile. Prior to this, I was able to receive encrypted MMS without issue. I can still recieve unencrypted MMS no problem. Was something changed recently?

5 REPLIES 5

mobrien
Great Neighbour / Super Voisin

@sheytoonYes, that is the case. Both users do have the app installed. I wouldn't expect the mobile carrier to affect the operation of the app, but it is the case. I can receive encrypted MMS without issue on my second Telus SIM, but I can't on my Public Mobile SIM. Additionally, I was able to use the Public Mobile SIM just fine earlier this year.

@mobrien

Are you talking about a specific messaging app that encrypts the messages at the source and decrypts it at the destination? If that's the case, both users need the app installed.

 

I can't imagine the cellular operator being able to influence this at all. 

fonzy35
Great Citizen / Super Citoyen

I didn't know that exist on MMS..

Thanks for info

mobrien
Great Neighbour / Super Voisin
It's sent and received exactly the same as a regular MMS, just the data is encrypted before it's sent.

sheytoon
Mayor / Maire

Sorry, I can't help, but what is encrypted MMS? Is it delivered directly by the operator?

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