Signing in issue

[haaruunos1]

Anyone knows how sign in because the normal way is not working because of maintenance issue 

[MrSpock]

@haaruunos1hi did your auto pay fail?go into your self serve look for a reactivate button if nothing is working

you can open a ticket, to speak to a customer service agent    Click here or if you are having issues with Simon you can send private message to a CS Agent here:  https://bit.ly/2GGCJzH

[softech]

@haaruunos1   did you just pay now?  can you login to My Account and Confirm if the money you just loaded is sitting as Available Fund?

Also,  Check the Transaction history page to see if it shows your payment?

https://selfserve.publicmobile.ca/en/account/payment/payment-history

[haaruunos1]

Ok guys there's nothing working here not 611 or ticket or anything I already paid my services and still my account still says suspended can anyone help please 

[MrSpock]

@haaruunos1hi you can pay by dialing *611 with a voucher or a cc on file if you know your pin also you can pay in your self serve it is up now 🙄 if you are still having issues

you can open a ticket, to speak to a customer service agent    Click here or if you are having issues with Simon you can send private message to a CS Agent here:  https://bit.ly/2GGCJzH

[haaruunos1]

Never mind its working now thanks sorry if I bothered u

[haaruunos1]

Hey there my account is duspended and it wasn't my fault I couldn't access the account can u help please 

[haaruunos1]

My account is suspended it wasn't my fault the site was down I couldn't get in and pay my bills can anyone help please 

[softech]

@haaruunos1   site is now up

[BKNS27]

@haaruunos1 

Website is down until tomorrow morning.

Try login after 6:00am and wait for  2FA code by email or text.