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Signed up today but unable to text

Cwalters7041
Good Citizen / Bon Citoyen

The person at the store said it would take up to 2 hours for texts to be able to work but it’s not. He said to post to the community and a person would be able to help? 

5 REPLIES 5

Thecrimson1919
Good Citizen / Bon Citoyen

If you just ported your number from another carrier it can take a few hours. Sometimes there are delays and it can be longer particularly if you port a landline .

Cwalters7041
Good Citizen / Bon Citoyen

Making calls is working but not texts, and no I didn’t get a port successful text

Cwalters7041
Good Citizen / Bon Citoyen

I can make calls I’m not sure about receiving, and yes I’m using my old phone number

NDesai
Oracle
Oracle

@Cwalters7041 Please provide more info like if other services are working or not. Did you port in your number? If yes, did you receive port successful text?

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CellGirl
Model Citizen / Citoyen Modèle

@Cwalters7041 

Hi. Are you able to make and receive calls? Did you port your number from another carrier, or did you get a new number from public mobile?

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