01-28-2024 02:47 PM
01-28-2024 03:02 PM
Is this a new issue? Was the service working fine before? Which model phone do you have?
You could check the nearest cell phone tower in your area.
You could try a simple reboot of the phone. Network reset of phone (this will erase any saved Wifi settings).
01-28-2024 02:53 PM - edited 01-28-2024 03:16 PM
Hi @Erica21
Here's a link to see the service in your area.
If the problems continue, please reach out to a CS Agent to advise them of network problems
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437