01-05-2016 11:54 AM - edited 01-04-2022 12:48 PM
01-05-2016 02:49 PM
01-05-2016 02:42 PM
Also let us know whether you are able to use mobile data at all.
01-05-2016 02:36 PM
Please put in a screenshot of the message, if possible. If not, please type out the full text of the message, exactly as it appears (word for word).
01-05-2016 02:35 PM - edited 01-05-2016 02:38 PM
I turn the wifi off if I'm not at home and when I turn the wifi off I get the message and I have been with public mobile since before they were bought out by by Telus
01-05-2016 02:33 PM
if I turn on the location gps the message goes away
01-05-2016 02:31 PM
Are you able to browse the web using your mobile data, currently? I suspect that mobile data has not correctly been provisioned on your PM account.
Or could it be that you're connected to a WiFi network that requires sign in and didn't notice it?
01-05-2016 02:30 PM
moto g
01-05-2016 02:29 PM
my plan has data
01-05-2016 12:29 PM - edited 01-05-2016 12:29 PM
@sparky2015 Sounds like your phone is trying to use data when your rate plan does not include it. Please turn off the data connection on your phone if you are not using it to send MMSes, and the message will go away.
01-05-2016 12:13 PM
That sounds more like a phone issue than PM network problem. Suggest you try rebooting the phone, and let us know the make/model of your phone.